Experienced. Reliable. Comprehensive.
Process serving is a realm where the precision of science meets the finesse of art. From adapting to the ever-shifting legal landscape to fostering transparent client communication, discover the multifaceted dimensions that make process serving both a discipline and an art form.
In the realm of legal services, accountability is a pledge to uphold the sanctity of the legal system. From timely deliveries to transparent client communications, discover how our commitment is unwavering
Compliance in process serving is the bedrock of trustworthiness and legal accuracy. This article unveils our comprehensive approach, intertwining rigorous training, state-of-the-art technology, ethical considerations, and adaptability to the ever-changing legal landscape
In the intricate tapestry of the legal world, process servers are at the forefront. Delving deep into the essence of their role, this article underscores the critical importance of maintaining integrity amidst challenges. From the embrace of digital tools to emphasizing human empathy, discover the nuances of the profession
Process servers are the unsung heroes in the legal arena, especially in high-stakes cases. Their role in ensuring the timely and correct service of process is indispensable. It upholds the integrity of the legal system by ensuring that individuals are given proper notice, allowing them the opportunity to respond to legal actions.
Discover the paramount importance of the Client Code in process serving. Ensuring unwavering service consistency, the Client Code builds robust client relationships, enhances company reputation, and promises overall satisfaction by overcoming challenges like resistance to change and lack of awareness.
In an age of advancing technology, process serving emphasizes the essential human touch. Beyond technology’s reach, process servers navigate delicate situations, offering empathy and flexibility that machines can’t match, solidifying the vital need for human interaction in the legal field.
360 Legal revolutionizes process serving with a commitment to integrity and innovation. Learn how their state-of-the-art technology changes the game.
Uncover the importance of timely service in the process serving industry. Learn how it guarantees fairness, mitigates risks, and contributes to judicial efficiency.
Discover strategies for building trust in the process serving industry. Explore the role of education, real-time tracking, client portals, and accountability measures.
Is your Legal Service vendor protecting your firm’s reputation? Does working with a vendor that has a less than positive reputation impact your firm? Of course, it does!
Running a client first company, I’m always on the lookout to see how other companies measure up and if they are Client First. So, what could Warren Buffett, my Mother, Your Firm’s Reputation, and Service of Process have in common, well let me tell you…
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently”, Warren Buffett
“You are known by the company you keep”, Doris Weaver
While the quotes are different, they both communicate the same principle, your reputation is everything. The picture that I used for this blog is the earliest known picture of me and my mom. Mom wasn’t the Oracle of Omaha, but she did know a thing or two about managing your reputation. Growing up in Omaha Nebraska, I suspect that Warren Buffett often heard the same thing from his parents too. Where I grew up in the Southwest part of Virginia, you managed your reputation by how you carried out your daily life. Your actions spoke louder than your words. I can remember on multiple occasions when I would ask to go somewhere or do something, and I would get told “No”. If I dared to ask for more details, I would often hear “You are known by the company you keep.”
Recently, I was at a Creditor Rights conference in Delray Beach Florida. During the initial session, one of the moderators asked the group of attorneys to share some of the challenges they are facing in their business. The very first attorney that spoke went on a five-minute rant about how horrible their Service of Process vendor was performing. They were providing inaccurate returns, missing timelines, and providing poor customer service to name a few of the issues mentioned. Then other attorneys began to pile on with similar experiences about the lack of performance of two of my biggest competitors. As I was listening to this, I wondered why two service companies would not do more to ensure a great customer service experience or just do their job. As the conference continued, it was obvious their reputation was ruined in under 5 minutes.
Every one of 360 Legal’s clients will provide us with a positive recommendation. How many companies can say that? Are you doing everything you can to guard your firm’s reputation? Does working with a vendor that has a less than positive reputation impact your firm? Of course, it does! Often your Service of Process vendor provides the first contact you have with the parties you are filing suit. If that encounter is handled poorly or inaccurate information is returned to you. How does that impact your collection efforts? How many court dates are you missing because service hasn’t been completed properly? How does that lack of performance reflect on your firm with YOUR Clients? Are your clients happy?
When I started 360 Legal, my goal was to create a different type of legal service company, Client First. Our laser focus at 360 Legal is meeting the needs of our clients. Because of that, every one of our clients will provide us a positive reference, every last one! We achieve that with our Experience, Reliability, Comprehensive Services, and Industry Leading Technology. We believe in this strongly. So much so that we developed a shared set of operating principles focused on Client First, 360 Legal Client Code.
If your legal service vendor has a less than stellar reputation, is not meeting your performance standards, or is providing poor customer service. Why are you using them? My Mom would tell you; “You are known by the company you keep”. Is that how you want your firm to be represented?
Of course you don’t. So, drop me an email, give us a call at (888) 360-5345. 360 Legal, will make the insanity stop. You don’t have to settle for Client eventually customer service or poor performance, there are other options in the marketplace. We will show you the difference working with a Client First vendor can make for your firm.
You, your firm, your clients, and your staff deserve better!
Call Us (888) 360-5345.