Customer Service isn’t about PRICE. It never has been. It is about delivering VALUE.

360Legal Delivers VALUE: Elevating Your Process Service Experience

When running a client-first company, it becomes essential to assess the value delivered by service providers. Are they truly focused on providing value? Do they excel in customer service and prioritize clients? Let’s explore the connection between an astronaut, the concept of value, and process serving.

Astronauts and Value

Astronaut John Glenn once humorously remarked that sitting on top of an Atlas rocket made him contemplate the fact that he was supported by two million parts built by the lowest bidder on a government contract. While he made light of the situation, what he truly cared about was not the price but the value behind it.

The Importance of Value in Process Serving

As a law firm owner or partner, why should you care about the value you receive from your legal service vendor, especially in process serving? Your service of process vendor is the rocket that propels your cases forward. Filing a case with the court is just the beginning, but it is the service of process that ensures your case takes off. With many collection cases being contingency-based, if your case doesn’t launch, you won’t have the opportunity to collect and get paid. Value matters when it comes to making money and providing for your family.

Why Choose 360 Legal for Value?

Consider this test: ask yourself and your staff if they feel like you are getting value from your current legal service vendor. Do they have someone to call when problems arise? Are your cases piling up without progress? At 360Legal, we can confidently say that our clients receive exceptional value.

We prioritize delivering value because, in the legal service industry, pricing is often fairly standard. The service of process fee is typically a pass-through cost. What surprises our new clients is the value we provide. At 360Legal, we offer our services at a fair industry standard price, but the difference lies in the tangible results we achieve. Our comprehensive services, experience, and technology contribute to our clients’ success.

The Impact of Successful Service

Let’s take a look at a recent example. One of our newest clients, previously with a low-cost, low-value provider, experienced an 80% successful service rate with 360Legal. They were amazed by the performance. Increasing the successful service rate directly impacts your firm’s ability to collect for your clients. Imagine the benefits your firm and clients can reap with a 10% to 15% increase in successful service rate.

Emphasizing Value and Client First

Since the inception of 360Legal, our focus has been on driving value and establishing a client-first environment. Don’t let low-cost, low-value service of process providers convince you that it’s all about price. They may prioritize price over value, but at 360Legal, we prioritize value every day.

If your current vendor fails to deliver value or expects you to tolerate poor customer service, reach out to us. 360Legal will show you the difference that working with a value-driven, client-first vendor can make for your firm.

Conclusion

You, your firm, and your staff deserve better. Experience the difference by contacting us today. Discover how working with 360Legal will deliver unparalleled value and a truly client-first experience. Make the choice to elevate your process service experience and achieve greater success.

Contact us now to unlock the value-driven process service partnership you deserve!