Running a Client First<\/a> company, I\u2019m always on the lookout to see how other companies measure up and if they are Client First. So, what could almost 11960 days and Client First Customer Service possibly have in common with Service of Process, well let me tell you… We didn\u2019t wait 30 years to implement Client First<\/a>, it was built in from the beginning. If you are not getting Client First Customer Service from your Service of Process Vendor or they aren\u2019t treating you Client First, drop me an email, give us a call. 360 Legal,<\/a> can show you the difference working with a Client First vendor can make for your firm.<\/p>\n You, your firm, and your staff deserve Better! email me (mike@360legal.net), call us, (888) 360-5345<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" What Could You Accomplish in 30 Years? Running a Client First company, I\u2019m always on the lookout to see how other companies measure up and if they are Client First. So, what could almost 11960 days and Client First Customer Service possibly have in common with Service of Process, well let me tell you… There […]<\/p>\n","protected":false},"author":1,"featured_media":9967,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"What Could You Accomplish in 30 Years?","_seopress_titles_desc":"360 Legal's CEO on client-first service in process serving. Learn how our Client Code sets us apart from long-established firms. Experience the difference. Contact us today.","_seopress_robots_index":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[19],"tags":[29,37,36,33,27,34,32,30,31,28,35],"series":[],"post_folder":[],"ppma_author":[487],"class_list":["post-9963","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-client-code","tag-360clientcode","tag-5starconference","tag-biggernotbetter","tag-ceo","tag-clientfirst","tag-clientsuccess","tag-legalservices","tag-legaltechnology","tag-processservers","tag-serviceofprocess","tag-successdriven"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","author_meta":{"display_name":"Mike Weaver","author_link":"https:\/\/360legal.net\/blog\/author\/admin360\/"},"featured_img":"https:\/\/360legal.net\/blog\/wp-content\/uploads\/2022\/09\/what-could-you-build-in-30-years-300x200.png","coauthors":[{"link":"https:\/\/360legal.net\/blog\/author\/admin360\/","display_name":"Mike Weaver"}],"tax_additional":{"categories":{"linked":["Client Code<\/a>"],"unlinked":["Client Code<\/span>"]},"tags":{"linked":["#360clientcode<\/a>","#5StarConference<\/a>","#BiggerNotBetter<\/a>","#CEO<\/a>","#clientfirst<\/a>","#clientsuccess<\/a>","#legalservices<\/a>","#legaltechnology<\/a>","#processservers<\/a>","#serviceofprocess<\/a>","#successdriven<\/a>"],"unlinked":["#360clientcode<\/span>","#5StarConference<\/span>","#BiggerNotBetter<\/span>","#CEO<\/span>","#clientfirst<\/span>","#clientsuccess<\/span>","#legalservices<\/span>","#legaltechnology<\/span>","#processservers<\/span>","#serviceofprocess<\/span>","#successdriven<\/span>"]}},"comment_count":0,"relative_dates":{"created":"Posted 4 years ago","modified":"Updated 2 years ago"},"absolute_dates":{"created":"Posted on September 15, 2022","modified":"Updated on August 17, 2024"},"absolute_dates_time":{"created":"Posted on September 15, 2022 4:07 pm","modified":"Updated on August 17, 2024 12:35 pm"},"featured_img_caption":"Is your vendor Client First?","series_order":null,"publishpress_future_action":{"enabled":false,"date":"2026-04-27 13:37:45","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"authors":[{"term_id":487,"user_id":1,"is_guest":0,"slug":"admin360","display_name":"Mike Weaver","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/e8742562f3af6e3b726cf397a7fe58715e2ca23761bf1eba53b1e2ddd6b5af2f?s=96&d=mm&r=g","1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/posts\/9963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/comments?post=9963"}],"version-history":[{"count":2,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/posts\/9963\/revisions"}],"predecessor-version":[{"id":9968,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/posts\/9963\/revisions\/9968"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/media\/9967"}],"wp:attachment":[{"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/media?parent=9963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/categories?post=9963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/tags?post=9963"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/series?post=9963"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/post_folder?post=9963"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/360legal.net\/blog\/wp-json\/wp\/v2\/ppma_author?post=9963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nThere have been several projects in human history that have taken some time to come together. The Washington Monument took 40 years, The Great Pyramid, 20 years, the Statue of Liberty, 9 years, Eiffel Tower, 2 years. Each of these was a very complex project and obviously had its own challenges that resulted in a long time to completion. 11960 days or 30 years seems like forever, right? If you devoted yourself to one endeavor like launching a national service of process company, most would be at the pinnacle of their career after 25 to 30 years and have their operations finely tuned to deliver the best services and service available. But is this what you are seeing in the market today?
\nThink about the companies you interface with daily. Are the companies with the longer track record the ones that have better customer service and support? Or are they the ones that have become bloated with multiple layers of management and out of touch with what clients actually need to be successful in today\u2019s landscape? Recently, I\u2019ve been reading a lot on LinkedIn about \u201cGoing the extra mile for clients\u201d and \u201cLeadership\u201d. The Washington Monument took 40 years to build, but they had a vision. The construction crew didn\u2019t get 30 years into the project and decided they were going to change the design. They began with a plan and worked diligently with an end in mind. Posting on LinkedIn that you are \u201cgoing the extra mile\u201d or that your management team is exhibiting \u201cLeadership\u201d doesn\u2019t automatically make it happen. Client First is a culture. It takes more than a post on LinkedIn to automatically alter your organization after 30 years of operations.
\n360 Legal was built from day one to be Client First. It\u2019s not something we bolted on later to try and help us retain market share, it\u2019s the foundation of our organization, the pillar of everything we do. From the day I started 360 Legal, Client First Customer Service has been the goal. My vision was, and is, to build a Client First company with a culture that provides a framework to empower our associates to deliver unmatched customer service. We call this framework, The 360 Legal Client Code<\/a>.<\/p>\n\n